Privacy & Policy

Introduction

Exam Oga (“We”, "Oga Exam" or “Our”) operates www.examoga.com (the “Website”) and Exam Oga Mobile Application (the “Application”). The Website and Application are platforms built to host, manage, and deploy relevant content to learners via desktop, laptop, smartphones and tablets, with marginal concern for internet limitations and costs.

This page informs you of Our policies regarding the collection, use and disclosure of your personal data when you visit, access, browse through and/or use Our Website or Mobile Application (“Platform”) and when you use any storage or transmitting device provided by us. Please read carefully, as it’s important for you to understand how We intend to retain and protect the private information you provide us. To protect your privacy, Exam Oga follows different principles in accordance with worldwide practices for user privacy and data protection.

Oga Exam values your trust and confidence. We are committed to safeguarding the privacy of your information at all times. If you have any questions about this Notice or Our data protection practices, kindly contact us.

Consent

By accessing or using Our services or Products, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

When signing up on Our Platform, We collect information about you. This information may include:

• Profile data, such as your name, username or alias, e-mail address, mailing address, location, class (in school), age, and phone number;
• Financial data, such as your card information, billing address, and payment options may also be required by our payment service providers;
• Technical information, such as the type of mobile device and internet browser you use, your computer IP address, data about the pages you access, mobile device ID or unique identifier, statistics on page views, standard Web log data, still and moving images, etc;
• Usage data, such as time spent on Our application, when application was opened, device data and learning statistics (time spent learning, lessons viewed, test scores, etc.).

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Third-Party Privacy Policies

Occasionally, We may include or offer third party products or services on Our Platform. As such, Our Platform may contain links to websites owned and operated by third parties. These third-party websites may have their own separate and independent privacy policies, which may govern the collection and processing of your personal data. We urge you to review these privacy policies – because this Notice will not apply. We therefore have no responsibility or liability for the content, activities and privacy practices of such third-party websites.

Cookies

Our Website uses cookies (small files containing a string of characters), which We place on your computer, if you agree. These cookies allow us to uniquely identify your browser and to distinguish you from other users of Our Website. This enables us to track your preferences and provide you with a personalized and smooth experience when you browse Our Website. The cookies We use are “analytical” cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way Our Website works, for example by ensuring that users are finding what they are looking for easily. We do not share the information the cookies collect with any third parties.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

User Profiles

Every registered user has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

Data Security

We store and process your personal information on Our computers in Nigeria. Where We need to transfer your data to another country, such country must have an adequate data protection law. Please be assured that We have put in place appropriate security measures including but not limited to access controls, firewalls, data encryption, and physical security to prevent your personal data from being lost, altered, disclosed, or otherwise used in an unauthorized way. In addition, We limit access to your personal data to those employees, agents and contractors who have a business need to know. These employees, agents, and contractors have a duty to maintain confidentiality at all times and will only process your personal data according to Our instructions.

Also note that We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where We are legally required to do so.

Retention of Personal Information

We will keep your personal information for as long as it is required and in accordance with the purpose it is being processed for, or for tax, accounting, regulatory, or legal purposes. We will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to Our relationship with you. Related to this, We may retain your personal data for a longer period in the event of a complaint or if We reasonably believe there is a prospect of litigation in respect to Our relationship with you.

You may notify us whenever you no longer wish to hear from us and We will keep minimum information upon receipt of such notice to ensure that no future contact is made by us. We will actively review the personal information We hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or user need for it to be retained.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Security

To prevent unauthorized access to your information, We have implemented strong controls and security safeguards at the technical and operational levels. Our Platform uses Transport Layer Security (SSL/TLS) to ensure secure transmission of your personal data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform. The URL address will also start with https:// depicting a secure Webpage.

Please note that you also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others. However, as the internet is not a secure medium, We cannot guarantee that security breaches will never occur. Accordingly, We are not responsible for the matters, which include actions of hackers and other unauthorized third parties that breach Our reasonable security procedure.

Online Privacy Notice Only

This online Notice applies only to information collected on Our Platform and not to information collected offline.

Changes to Our Privacy Policy

We reserve the right to amend or modify this Privacy Policy and if We do so, We will post the changes on this page. It is your responsibility to check the Privacy Policy every time you submit information to us or use Our services. Your use will signify that you agree to any such changes. In the event the purpose is for processing change, or if a revision is material, Exam Oga will notify you via electronic mail or via a pop-up or redirection when you log in to our Platform.